Refund Term Limits

Refund and exchange claims will only be accepted within 7 days of order received. Please email styleveto@gmail.com regarding concerns. 

Sizing Issues

To reduce the risk of sizing issues, we have provided accurate sizing charts on each of our product specifications pages for customer reference.

Due to the custom production of our products refunds will not be issued for sizing disputes, only exchanges are allowed. In order for an exchange to be processed, please provide the following information: the reason the shoe didn’t fit (i.e. too small, too big, too narrow), the new size requested by the customer, order number.  

*Manufacturing lead time for shoes is 3-5 business days. 

Via	Delivery time	Tracking & URL
STANDARD	10-12 days to Domestic USA via USPS   10-15 days via EMS   15-35 days via China Post	https://www.17track.net/en
EXPEDITED	3-5 days to USA via DHL   3-7 days to UK,CA,AUS,NZ,EU via DHL   5-7 days to Worldwide via DHL	https://www.cn.dhl.com/en.html